RETURNS & REFUNDS
- Returns are available within 14 days of delivery and are available on full-price items and sale items under 40% off only.
- Amount of the products you have purchased will be fully refunded to you. However, without the shipping/delivery cost charges.
- Please note that we can only accept returns for unworn items, returned with the tags on in the bag they were shipped in.
- We will issue the refund within 48 hours of receiving the items, the refund may take 5-7 days to reach you, depending on your bank's processing times.
EXCHANGES: We unfortunately currently do not offer exchanges. However, you can return your products and make a new order.
Questions
Please contact our Customer Service team via any of the following channels:
— WhatsApp:
— E-mail: dtc.riffah@gmail.com
—Instagram: https://www.instagram.com/discovery_bh/?hl=en
— Call: 937 1777 3112
Or
Returns are completely free. However, please note returns are only available on full-priced items and sale items under 40% off.
Refunds are issued within 48 hours of returns' quality approval. Card refund take 5-7 working days.
No, items from separate orders must be returned in separate packages.
Unfortunately, we currently do not offer exchanges. However, you can return your products and place a new order.